Payment FAQs
We value our linguists and the work they do for us. We strive to provide transparency and clarity regarding payment processes. Here, you’ll find our detailed payment schedule. The FAQs provide quick answers to some of our most commonly asked questions to help you easily navigate our systems and policies.
When do I get paid?
All Interpreters ( ASL and Spoken Language) are paid every month on the 6th and 21st.
Payment Schedule
Payments are usually scheduled on the 6th and 21st of the month. For periods with a holiday, please expect 2 additional days for processing. Please refer to the payment schedule.
If the 6th and 21st falls on a weekend, the payment will be processed on the next business day.
Incidentals and Additional Expenses
Any additional expenses related to the project must be pre-approved by the scheduling team. If you require mileage and other expenses, please let your scheduling manager know so they can determine approval. If the scheduling manager approves the expenses, then the expenses will be added to your invoice by the scheduling manager.
Reporting Parking Expenses
Parking expenses do not require pre-approval – just send your receipt when reporting the ending time. Parking expenses without receipts will not be reimbursed.
Reporting Ending Time
• You need to send us an email with the ending time of each job. Without the ending time, we will not be able to close the jobs, which will cause delays in invoices and payments.
• The system will generate your invoice. You can access the platform two days after the job is completed to view your invoice.
• You don’t need to do anything else if you have already signed up for our scheduling system and connected Bill.com for direct deposit or Epayment.
• The system will generate your invoice. You can access the platform two days after the job is completed to view your invoice.
• You don’t need to do anything else if you have already signed up for our scheduling system and connected Bill.com for direct deposit or Epayment.
Billing increments
Any additional time is paid in 15-minute increments. Report your ending time and your invoice gets created with the total hours and additional time that took the job to complete.